Frequently Asked Questions – Rolex Certified Pre‑Owned
What is the Rolex Certified Pre‑Owned (RCPO) program?
Rolex Certified Pre‑Owned is the official Rolex program for reselling used watches, managed directly by the brand in collaboration with selected Authorized Dealers. Every watch is disassembled, serviced with original parts, tested for accuracy and water resistance, and refinished to restore its original look. The watch comes with a 2-year international warranty and a certificate of authenticity issued by Rolex.
Do RCPO watches come with a warranty?
Yes: every Rolex Certified Pre‑Owned watch includes a 24-month international warranty from the date of purchase. In case of a covered defect, you can visit any Authorized Dealer who will arrange for the repair at official Rolex service centers at no extra cost.
What is the difference between a “gray market” Rolex and an RCPO?
Gray market: watches sold by unauthorized dealers, without official warranty or servicing in Rolex workshops.
Remember: the only way to be 100% certain of a watch's authenticity is to buy it from an official dealer.
RCPO: watches certified by Rolex, inspected by their official network of specialized technicians.
Who sets the price of RCPO watches?
The selling price is determined by each Authorized Dealer: unlike new models whose prices are fixed by Rolex, the RCPO market allows dealers to adjust prices based on age, rarity, condition, and demand.
Why can a pre-owned watch be more expensive than a new one?
Some models are no longer available, so their value depends on supply and demand in the pre-owned market.
Rarity: historical references or limited editions often reach higher values.
Can I buy an RCPO online?
Some Authorized Dealers offer online purchase and shipping. Check each dealer's website to see if this option is available and review the shipping costs and delivery times.
Is this website affiliated with Rolex?
No: oyster-catcher.watch is an independent platform with no official connection to Rolex SA or its Authorized Dealers.